At Mario’s Tax Office, your privacy matters. When you use our services, you’re trusting us with your personal information. We understand this is a big responsibility and work hard to protect your information, be transparent about how we use it, and put you in control.

This Privacy Policy explains what information we collect, how we use it, and your rights.

We collect information to provide better services to our clients. This includes:

• Full name
   
• Mailing address
   
• Email address
   
• Phone number
   
• Social Security Number or ITIN (when required for tax preparation)
   
• Financial and tax-related documents (W-2s, 1099s, prior tax returns, etc.)
   

• IP address
   
• Device type and browser
   
• Pages visited on our website
   
• Date and time of visits
   

We use the information we collect to:

• Prepare and file tax returns
   
• Communicate with you regarding appointments, documents, and services
   
• Send reminders, notifications, and service-related messages
   
• Comply with federal and state tax regulations
   
• Improve our services and customer experience
   
• Meet legal, regulatory, and compliance obligations

We implement administrative, technical, and physical security measures to protect your personal information, including:

• Secure document handling procedures
   
• Restricted access to sensitive data
   
• Encrypted communication where applicable
   
• Compliance with IRS data security standards
   

Despite our efforts, no system can be guaranteed 100% secure.

We only share personal information when:

• Required by law or tax authorities (IRS, FTB, etc.)
   
• Necessary to provide requested services
   
• Authorized by you in writing
   

We do not sell or share personal data for advertising or marketing purposes.